PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) applies to all websites operated Serenity Oaks Assisted Living & Memory Care, LLC, Inc. and its subsidiaries and affiliates (“Serenity Oaks”), including without limitation www.soalmc.com, www.serenityoaksassistedliving.com (the “Sites”). Any reference to “we”, “us”, or “our” shall refer to Serenity Oaks. At Serenity Oaks, we are committed to making your personal information private and secure. This Privacy Policy explains how we collect, use, share and protect your personal information. Please read the entirety of this Privacy Policy carefully. By visiting our Site or submitting your personal information, you accept the terms described in this Privacy Policy. If you have questions or concerns about this Privacy Policy, please email us at info@SOALMC.com.

Information Collection and Use by Serenity Oaks

We receive and may store any information you enter on our Site or provide to our Site in any other way. For example, we collect information you provide when you send us an email or call us. This information may include your name, email address and phone number. It may also include any other personal or preference information you provide us.

This Site is not designed or intended to attract children, and we do not collect or maintain information from individuals who we actually know are under the age of 13 years.

We may collect your non-personal information (such as Internet Protocol address, and the software version and domain name reported by your browser), by sending “cookies” to your computer. Cookies are used to track visitors as they use our Site. We utilize cookies to enhance your online experience.

We may use your non-personal information to help us assemble general statistical data for Site tracking purposes. Personal information you provide may be used to provide services or information you have requested. We may also use the information you provide to respond to your inquiries, to notify you about services and special offers, to help us manage our Site, to improve and develop our business, and as otherwise described to you at the point of collection.

Sharing with Third Parties

We may share your information with our subsidiaries and affiliates. We may also share your information with a successor entity or acquiring company in connection with a corporate merger, consolidation, sale of assets, or other corporate change relating to the Site.

Except for these situations, it is our policy not to release any personal information to any third party unless you ask us or grant us permission to do so; provided, however, that we may release such information if we reasonably believe disclosure is necessary to (i) comply with any law, regulation or other legal process; (ii) protect our rights or property, or the rights or property of our users and others; or (iii) enforce our agreements.

Third Party Sites and Sponsors

Our Site may contain links to other Internet sites, which are provided solely as a convenience to viewers and not as an endorsement of the contents of such sites. In addition, other Internet sites may link to our Site without our knowledge or consent. Because Serenity Oaks has no control over such linked sites, we assume no obligation to review, and are not responsible for the availability of such content of, any off-site pages or any other sites’ links to our Site. Your linking to off-site pages or other sites is at your own risk. We recommend that you review the Privacy Policy at each such web site to determine how that site protects your privacy.

Security

We understand that many customers are concerned about security on the Internet. We have put in place reasonable precautions to protect information from loss, misuse and alteration. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. The safety and security of your information also depends on you.

Opt-out

If you decide that you do not wish to receive special offers or promotional communications, you can contact us at info@SOALMC.com, indicating you no longer want to receive information relating to this Site.

Jurisdiction

This Privacy Policy and the use of the Site are governed by Texas law. Any claim related to the Site or this Privacy Policy shall be brought in federal or state court in San Antonio, Texas within one (1) year after the claim arises.

Changes to this Privacy Policy

This Privacy Policy is effective as of Sept 2019. We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on our “Site”. Any such change, update, or modification will be effective immediately upon posting to the site.

Resident information and copyright

Any and all Residents photographed by Serenity Oaks have given consent to use their photos on our website, social media and more for marketing purposes only. Saving and or reusing Resident photos by anyone other than a current employee is a violation of their privacy and is strictly prohibited.

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