Testimonials

Great Community

Serenity Oaks is a beautiful, safe, community serving seniors in San Antonio. We are so happy that they are part of the senior living community. [name removed] and [name removed] are a great team, alway available and always going out of the way for our families

Brittany J.
Industry Reviewer

Caring Makes the Difference

You won’t be able to find a more caring staff and environment than at Serenity Oaks. The interactions and activities between the staff and residents is something that just shows how much they care. You will not find this at many facilities. The place is clean.modern, a s checks all the boxes for me. I would and have highly recommended Serenity Oaks.

Pamela F.
Industry Reviewer

Clean, Comfortable, and Well Cared For

My father has lived at Serenity Oaks for the last seven months, and we love the care he receives. My family and I moved him there after touring the facility, talking to the new owner, and visiting with the staff. The rooms are clean, comfortable, and well-appointed, and the kitchen is gleaming. We have often joined Dad for their monthly celebrations and activities, and the food is great.

The owner and staff care for the residents. It’s easy to see in their daily interactions and in how clean, comfortable, and well cared for the residents are. They let us visit at any hour and offer us kindness and hospitality during every visit. The residents regularly participate in activities, have a multitude of therapies available to them, and have scheduled hydration and snack times throughout the day, as well as opportunities to exercise. The courtyard between the buildings is open, airy, and beautifully landscaped, allowing residents to move freely between them.

I, too, initially had my doubts and saw the reviews from the previous ownership before touring, but I chose to give the facility a chance after a stellar recommendation from the representative of the Texas long-term care Ombudsman, who was helping us navigate a complaint about the previous facility where Dad had lived.

If you’re looking for a place to help care for your loved ones, please consider popping by the facility and checking it out.

Cindo G.
Family

The Best Memory Care

I love Serenity Oaks and their staff. I am sure that my mother is well loved and cared for by their staff. They have great activities and decorate for each holiday. The facilities are always nice and clean and smell great.

The McKinney Family
Family/Friend

Awesome staff and home away from home

The people at serenity oaks took such great care of our sister and of us going through a rough time in our lives They invited us in and envolved us in all of their activities with the residents. They made sure we were kept up to date on our sisters care and treated her like she was part of their family.

Donna
Family/Friend

Muy excelente lugar se los recomiendo para nuestras familias mayores de edad, muy acogedor y limpio y excelentes atenciones con los residentes y familiares.

Rebeca Oro
Family/Friend

Amazing!! Great place that feels just like home. The patients are happy and the staff is so friendly!

Dawn C.

I just got back from spending last week down there visiting my aunt. I had the opportunity to interact with many of the staff as well as with the director, Kristy. I found absolutely nothing that I could say bad about this place. The house was always clean, bright and cheerful. Everyone is extremely friendly, professional and truly made me comfortable knowing they are caring for my aunt. As much as I wish that no one would ever have to see a loved one go through this, thank God for a place like Dignity Senior Care Homes.

Gordy N.

As a home health nurse I go into many homes many different situations. When I visited this facility I was immediately impressed by the staff and how they interacted with their residents. It was a very loving environment. It was very obvious that the staff was invested and cared about the residents that resided there. And the residents were happy to be there. I can only imagine what a relief this may be for the residents and their families. Good job!

Tessa G.

I visit Mom several times a week and no matter what time of day or night, I am greeted with smiling faces both on the residents as well as the staff. The house has a homey feel and is always clean and free of the “nursing home” smells and sounds. I am always kept up to date about her activities and care. That is very important to me. I often take Mom on outings, out to lunch, or shopping. The staff always has her ready to go and are happy to do so. It’ a cute little “Hen House” chock full of the cutest lil Chicks at her Dignity Home. I can work without worrying about her care and confusion. Thanks Dignity care and Staff for making this phase of Mom’s life happy and healthy and doing it with such love and devotion!

Bev H.

Selecting a home for your parent is very hard! It’s probably one of the hardest things I’ll ever do. I am so glad I found this memory care facility. I can’t even say enough great things. I think the most valuable things I’ve gotten from Kristy and her staff is the loving support for myself. My mom was so well taken care of and I learned so much about the whole process and her dementia and ailments. The entire thing was scary until I knew I had the caring support of the staff here. The place is always clean and always odor free which is almost unheard of. Everyone is so friendly and respectful. Thank you for your kindness to my mother and our entire family.

Mika C.

I want to take time to thank everyone at Dignity Senior Homes. My father in-law is there and is well taken care of. The services and care that is provided has helped get his health stabled and stronger. He wakes up at 5 am and is eating breakfast by 6am with a smile. He has always been an early riser! Not too many people can deal with that, but at Dignity it is welcomed. Thank you all again!

Marta J.

As a former employee I can certainly attest to all of the previous reviews. This is great place to work!! They are always flexible and accommodating. The turnover is not as high as with other nursing homes and assisted living facilities, which is nice. I learned so much when I was here that I decided that healthcare was the best job for me. Kristi helped me through nursing school, my clinicals and my study sessions. I’ll never forget it. I’ve been an RN now for two years. I could not be more grateful. If you are looking for an amazing place to work then look no further. I miss my residents so much!

Margaret R.

I also want to say I am so grateful to the staff there. I hate that I can’t hold and kiss my mom right now, but I know without a doubt that she is loved and cared for there. The staff is so nurturing, and I just can’t thank y’all enough for that. Thank you for keeping my mama safe and making her feel loved during this time of separation. (Special shout out to Shelby who helps me with Facetime calls and loves on my mama when I can’t).

Dawn B.

I am writing this letter of recognition for Lonnie Hinton. I have been visiting a dear family member frequently, Marla Paredes. In visiting Marla, I have witnessed the love, joy and kindness that Lonnie brings to all the residents. Lonnie sets up the games, bringing residents from the two separate buildings together. He is organized and mindful towards the residents and knows their different needs. He knows them well by name and knows their different personalities and characteristics. He is creative in helping the residents with movement and therapy. He helps keep the exercises interesting, different and fun. He is encouraging to the residents and helps them discover their strengths. He organizes afternoon bingo, brings the residents in again. Marla looks forward to bingo, and it brings her such joy to play. The attendance at bingo is proof of how much residents look forward to and enjoy the games. Lonnie truly loves his job and it shows. He is perfect for this position. The care, tenderness and joy he provides are evident of his character and love for his job. I have witnessed Lonnie being happy, upbeat and show much love to the residents.

Margarita C.
Visitor

When I initially moved my Great-Aunt to the facility, it was owned by another company that made big promises but showed its true colors on days 1 and 2 of the move by nit delivering on its promises of great care. On day 3, I found an old mattress on the floor of her room. By now, I was livid. I marched into the Admin office only to find someone new who was well dressed and looked very professional. I explained the issue, and she responded by informing me that she was the new owner. She decided to report in the evening to assess the night shift. She personally changed my Aunt’s mattress, changed her, and ensured all was well. Thanks to her, my Aunt’s 10 month stay was superb with all of the changes she implemented and new staff members she hired. So, I recommend Serenity Oaks to anyone who truly wants the best care for their loved one.

Gina S.

I recently moved my wife from a nearby facity to Serenity Oaks. What a difference! My wife is doing so much better. I could see the difference within a couple of days. My stress is gone as I know that [name removed] is given the care that everyone should get. God guided us to Serenity Oaks, we had to endure some pain getting here, but now that I’m here I see how true caring people take care of your loved ones. I am so lucky to have made a call to a friend that referred me here.

John P.

As the husband of a resident at Serenity Oaks Memory Care Facility, I am totally overwhelmed by the superlative care and concern demonstrated by the owner, the management and staff. The owner has been in the eldercare industry since her teen years and her experience shows in the details and operation of both the Assisted Living and Memory Care facilities. Everyone works towards the family feel and resident-centered practices of caregiving. The facilities are only a few years old and well maintained. Apparently there are routinely scheduled “refresh” cycles to keep the like new appearance. I am not a healthcare professional but I am observant. Meds are kept locked up and provided on schedule by certified personnel. Meals are prepared by a chef with a wonderfully positive attitude and range of menus. She once told me her research methods to ensure every resident would have a “memory meal” sometime in their week. She is a hero in my eyes. The mostly female staff no less heroic.

Jack M.